3 Conversation Starters to Convert Prospects Into CustomersTo start a sales relationship off right, you have to offer value out of the gate, but just as important is attempting to understand a prospect's challenges. Without these essential exchanges, you're just pitching into the wind.

ByMarc Wayshak

Opinions expressed by Entrepreneur contributors are their own.

UberImages | Getty Images

Your first conversation with a prospect is one of the most important parts of the entire selling process. If you nail this conversation, you're likely to set up a meeting, which can turn into a closed deal. Unfortunately, most salespeople have no idea how to start a successful conversation with a prospect. Instead, they just launch right into a pitch.

Instead of ruining your chances with a salesy monolog about your product or service, it's time to be strategic about the way you talk to new prospects.

Related:7 Tips for Making a Success of That Crucial First Meeting With a Prospect

Some conversation starters simply work better than others, and you should start using these proven talking points right away, every time you engage with a prospect. Set yourself apart from the competition, crush your sales goals and convert more prospects into customers by adding these three powerful conversation starters to your repertoire:

'Here’s what’s going on in your market now…'

This conversation starter establishes you as anexpert in the prospect's marketand immediately builds trust between you. If you can show that you understand the trends in your prospect's industry, you'll open the door to a whole new level of connection between you. When a prospect thinks you're going to provide them with valuable information, they'll listen closely to what you have to say -- and that's half the battle of any sales conversation.

Related:Turn Prospects Into Customers With These 8 Tips

When you start a sentence with, "Here's what's going on in your market right now…" you are showing the prospect your value right out the gate. Continue on to share your key observations about the prospect's industry today, and you'll have your prospect's full attention for the rest of the talk.

'Three challenges I see in your industry are...'

This next one is about sharing three common challenges that you see in the prospect's marketplace. Pretty simple, right? Surprisingly few salespeople do this, and it's an incredibly powerful conversation starter. Make sure that whatever challenges you bring up are ones that you know how to solve for your prospect.

Be sure to pick three challenges that are likely to be relevant to most, if not all, of your prospects, so you don't alienate a potential customer at this early stage of the conversation. To make sure you start this conversation in an effective way, write down a few challenges and have them on hand when you makeyour next sales phone call.

'What’s the toughest challenge you’re facing?'

This question is so simple, yet so powerful. It encourages your prospect to lay it all on the table: What's the prospect's biggest frustrationright now?Moreover, it implies a follow up: How can you help them solve it? Don't be afraid to just ask this question! You'll be glad you did.

Related:Sharpen Your Unique Selling Proposition to 'Chisel Your Way In' to New Prospects

This straightforward conversation starter accomplishes many things at once. Your prospect will see you as an expert who knows what's going on; you'll engage the prospect further in a valuable conversation, and you'll be ready to take that conversation closer to a closed deal by focusing on the key challenges they're facing.

Marc Wayshak

Sales Strategist and Author

Marc Wayshakis the author ofGame Plan Selling. As a sales strategist, he has created a system aimed at revolutionizing the way companies approach selling.

Related Topics

Business News

'Not Much Financial Education' — Yet Millennials Have Boomers and Gen X Beat When It Comes to Retirement Savings. Here's Why.

千禧一代可能拥有更少的房屋和make less money — but they're on track for a better retirement.

Business News

Two of Amazon's Most Popular Prime Features Might Actually Be Illegal

Among the practices under scrutiny by the FTC are Amazon's "Buy Now" button and the shipping component of Prime.

Business News

The AI Job Market Is Surging and Paying Up to $300K a Year. Here's How to Snag a Role.

According to a new LinkedIn report, AI jobs can be found in a wide range of fields.

Business News

现在你可以有一个超级司机船预付费包ages to UPS, FedEx for a $5 Flat Fee

Rejoice, lazy returners of the online shopping world.

Business News

'Earth Shaking News': Fans Rejoice Over the Return of 'Retired' McDonald's Cult-Favorite Item

The McRib last appeared on menus in 2022 during the company's self-proclaimed "farewell tour" for the sandwich.