3 Strategies That Helped This Family Business Earn 8 Figures in RevenueTake these strategies to help grow your business.

ByEmily Richett

Opinions expressed by Entrepreneur contributors are their own.

In this interview at ClickFunnels' annual Funnel Hacking Live conference, Emily Richett chats with Ryan Margolin, CEO of Professional Hair Labs, to learn about how the company scaled to eight figures in revenue using a people-first motto.

Margolin's company started out as a small, family-owned business selling adhesive scalp treatment, shampoos, conditioners and wet lines for nonsurgical hair replacement. Since then, it has grown into an industry leader.

Here are the three main strategies Margolin credits with his company's success:

1. Be a thought leader to end users.

Even though Professional Hair Labs makes most of its revenue in business-to-business (B2B) sales, the company spends a lot of resources educating consumers about how to safely use its products. Margolin says that this information is accessible to anyone who needs it because "ultimately it comes down to education first and people first for us. We don't sell our information, we don't exchange it for any type of benefit."

Producing quality, accessible, informative content has caused competitors to try to copy Professional Hair Labs, but it has also turned the company into a thought leader in its industry. Margolin says, "Our aim is to make sure that when people are using these products, they're not only using something safe, but something that's reliable and they can have peace of mind that what they're putting on their scalp is going to perform for them."

2. Create a movement.

Part of managing fast growth is being flexible and making changes when they're needed. Margolin says, "Our messaging, our focus, our goals, everything we've planned for over the last 10 years has really got us to this point, but in order to get to that eight-figure mark … we saw that we'd have to make some big changes."

The biggest change Margolin and his company needed to make was refocusing their story and brand identity. Instead of marketing Professional Hair Labs as a small, family operation, the company "created a movement" around the product.

"Within the space of 18 months after that, things just started to skyrocket. We built better relationships, we built better systems, which was probably the biggest key," Margolin says.

3. Be ready to pivot.

One thing that should remain constant for a fast-growing, successful company, is that systems constantly need to be reevaluated.

"Just when you think you have the perfect system in place and it's producing results, it breaks again," Margolin says. "When that happens, you have to pivot quite quickly. At the end of the day, we realize now that your business should feel broken at all stages, because if it doesn't feel broken, it's not moving forward."

Wavy Line
Emily Richett

Entrepreneur Network Partner

Emily Richett is the founder of HAPPY PR, a public relations and marketing firm that works with fast-growth businesses and leading B2C brands. She is the host of The Amplify Show, a podcast and video series that features inspiring thought leaders and game changing entrepreneurs. You can connect with her atemilyrichett.comorgethappypr.com.

More from Emily Richett

How to Leverage Online Communities to Grow Your Business

How This Entrepreneur Scaled His Business With Purpose

3 Content Strategies to Skyrocket Your Revenue

Editor's Pick

Lock
A Majority of Workers Despise Annoying Corporate Buzzwords.So Why Do We Keep Using Them?
The Real Reason You Procrastinate andExpert Strategies to Overcoming It
Lock
Queen Latifah Says Female Leaders Must DoThese Four Things If They Want to Succeed
Lock
Want to Make Money as a Freelancer?Avoid This Mistake That Can Cost You Clients.

Related Topics

Business News

New York City Has a Zombie Building Problem

Tenant-less office buildings are wreaking havoc on New York's commercial real estate industry.

Green Entrepreneur

'One Giant Step for Cars.' The FAA Clears a $300,000 Flying Vehicle for Take Off.

Alef's Model A allows drivers to 'hop' over obstacles in the road.

Business News

Should You Tip Your Server for To-Go Orders? Shake Shack's Founder Says No.

Many customers feel over-charged as digital tipping becomes the norm at restaurants. Danny Meyer thinks to-go orders such as coffee are not tip worthy.

Business News

These Are the Highest Paid CEOs — And 9 Make More Than $100 Million a Year, According to a New Report

Blackstone CEO Stephen Schwarzman took the top spot from Alphabet's Sundar Pichai in total compensation in 2022.

Business News

'So Entitled': Pizza Delivery Man Curses Out Woman For Only Tipping $5

The woman ordered her pizza through DoorDash.