How Cameo Survived a Public Relations NightmareBy confronting the issue head-on, the startup regained its customers' trust.

Listen to Cameo's founder discuss his PR nightmare on our podcastProblem Solvers.

Steven Galanis was in his office one day last November when he got a text from a guy who works for NFL legend Brett Favre. "This is bad," the text said. "What do we do?" And that's how Galanis learned of thecrisisabout to consume his company -- and threaten its very existence.