One Thing You Should Never Skip When Planning Your Course or Training ProgramWhy the decision of conducting user research and learning needs assessments can make or break your program.

We've all been there before, having been told that all we had to do was to "follow our passion" and we'd automatically attract the right type of clients — learners for our course, in this case. The best thing is that you don't even need to be an expert to start teaching, creating a course or even leading your own training program. That's great, right? So great that it sounds almost too easy to be true.

That's because we're missing a crucial step: knowing enough about our learners so that we deliver the best program for them.