19标准的特许经营协议的条款A quick look at the promises, rights or duties that the franchisee or franchisor owes to the other.

ByRick GrossmannOriginally published

Opinions expressed by Entrepreneur contributors are their own.

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The following excerpt is from Rick Grossman's bookFranchise Bible. Buy it now fromAmazon|Barnes & Noble|iTunes|IndieBound

The franchise agreement is the contract between thefranchisorand franchisee, but it's not a "standard" or "form" agreement. The format of the contract differs from one franchise system to another.

While each franchise agreement will differ in style, language and content, all franchise agreements have covenants, each of which describes a promise, right or duty that the franchisee or franchisor owes to the other or that benefits the franchisor or franchisee. The following is a list of those covenants that one most often sees in a typical franchise agreement. (The franchise agreement on ourcompanion websitewill have the specific language that addresses each covenant.)

Related: Considering franchise ownership? Get started now and take this quiz to find yourpersonalized list of franchisesthat match your lifestyle, interests and budget.

1. Grant of franchise

The "Grant" section letsfranchiseesknow that the franchisor is granting them the limited, non-transferable, non-exclusive right to use the franchisor's trademarks, logos, services marks (called generally the Marks) and the franchisor's system of operation (often called the System) for the period of time defined by the franchise agreement. The franchisee receives no ownership rights to the Marks or the System, and the franchisor always retains the right to terminate the franchisee's grant-of-license because of a breach of thefranchise agreement.

2. Opening date, territory limitations, build-out and similar rights

This covenant describes the franchisee'sterritory(be it exclusive or not) and sets up a time schedule by which the franchisee must find a brick-and-mortar location, must have the plans for the unit approved and must be built-out and opened. This section may also disclose other matters such as the computer equipment needed to operate the business and the like.

Related:The 23 Items That Make Up the Heart and Soul of the Franchise Disclosure Document

3. Fees and required purchases

This section will disclose thefeesmore specifically described elsewhere in the agreement. The fees include the initial franchise fee, any fees paid to the franchisor prior to opening, any fees paid to the franchisor during the term of the franchise, all advertising fee obligations and the like.

4. Advertising

在本节中,特许人应重复franchisee's advertising obligations as they're stated in Item 11 of the franchise agreement (and the fees for which are identified in Items 5, 6, 7, 8 and 11 — as applicable).

5. Term and renewal

This covenant spells out the term (length of time) of the franchise agreement measured from the date the franchise agreement is signed to the date that the franchise agreement expires. If renewal rights are granted, this section will also spell out the prerequisites of this arrangement.

6. Services offered by franchisor

Though not allfranchisorswill repeat the pre-opening and post-opening services that they offer the franchisee in the franchise disclosure documents, sound drafting principals will require that these matters be repeated in the franchise agreement. Including them in the franchise agreement, however, removes the specter of litigation as a way to insert rights into the contract that aren't otherwise stated.

7. Protection of proprietary information, marks and other intellectual property

“授予特许经营”一节所讨论的earlier, the franchisor is granting only a temporary license to the franchisee. Most franchisors will enforce this understanding by adding specific language that identifies each item that makes up its proprietary, confidential and trade-secret information and by then stating the limitations that are placed on the franchisee's right to use such information. It is important protection for the franchisor and is not usually a covenant missing from the franchise agreement.

Related:When Evaluating a Franchise, Ask These Questions

8. Training

This section should disclose any training offered by the franchisor, including any additional training, seminars, meetings or the like that the franchisor will either require or urge the franchisee to attend.

9. Quality control

As the name suggests, franchisors will address the franchisee's specific quality-control requirements. This is sound franchising and is necessary to insure that the goods and services offered throughout the system meet the franchisor's minimum requirements.

10. Transfers

Virtually all franchise agreements control the franchisee's right to transfer their interest in the franchise relationship. This section will list the prerequisites to a transfer.

Related:The Anatomy Of A Franchise Disclosure Document

11. Defaults, damages and complaint limitations

All franchise agreements will contain some recitation of the violations of the franchise agreement that will be treated as a breach. These violations may be divided into those breaches that result in the immediate termination of thefranchise agreement, for which no cure is given, and those violations for which cure is provided.

12. Obligations upon expiration or termination

Once the franchise relationship has ended — either because the term has naturally concluded and no renewal has occurred, or because the franchise agreement was terminated — it is typical for the contract to list a series of steps that the franchisee must take to "de-identify" the business and the franchisee's association with the franchise system.

13. Franchisor's right of first refusal

Most franchise agreements give the franchisor the option, but not the obligation, to exercise a first right refusal to purchase the franchisee's business — in the case where the franchisee seeks to transfer the business, or the first right to purchase the franchisee'sassetsat the time that the franchise agreement expires or is terminated.

14. Relationship between the parties

Franchisees are always treated as independent contractors of the franchisor. This has several important implications. An independent contractor isnotan employee or agent of the principal. Instead, the independent contractor is in business for themselves. The parties to this relationship pay their own taxes, hire on their own, are responsible for their own employees and generally operate independently of the other in carrying out the contract between them.

Related:How Franchisees and Franchisors Can Master Their Relationship

15. Indemnification

All franchisee agreements will contain an indemnification covenant, which means that the franchisee will reimburse the franchisor for any losses it suffers as a result of some negligent act or wrongdoing of the franchisee. These covenants are almost always one-sided in favor of the franchisor — which is fair, given that the franchisee and not the franchisor is responsible for the day-to-day operation and maintenance of the business.

16. Non-Competition covenant and similar restrictions

A non-competition covenantis one that seeks to prevent the franchisee from opening a business that would compete with the franchised business. Virtually all franchise agreements will have non-competition covenants. The covenant is often broken into two parts: the "in-term" covenant; and the "post-term" covenant.

As the name suggests, the in-termcovenant prevents the franchisee from competing against the franchisor and any other franchisees while the franchise agreement is in force. Typically, this covenant covers a geographic area around each franchised, company-owned and affiliate-owned business. The post-termcovenant covers the former franchisee after the franchise agreement expires or is earlier terminated because of an uncured breach.

Related:The 5 Items in Your Franchise Disclosure Document That Can Make or Break a Real Estate Deal

17. Dispute resolution

This covenant spells out the methods the franchisor uses to resolve disputes with franchisees.

Most often one will see at least a nonbinding-mediation requirement followed by a binding-arbitration requirement. In other cases, these two methods of resolution will be preceded by the requirement that the parties first meet face-to-face.

18. Insurance

All franchise agreements will require the franchisee to obtaininsuranceto cover its business operations. In all cases, each of the franchisee's insurance policies will require that the franchisor be named as an "additional insured," meaning that the franchisor enjoys the same coverage as does the franchisee, even though the franchisor is not paying for the coverage.

19. Additional or "miscellaneous" provisions

This is kind of the catch-all section of the franchise agreement that contains what some call "boilerplate" language, meaning that it is "usual" that such language be included in any contract. In virtually all franchise agreements, you'll see covenants that cover mergers, modifications or amendments, non-waiver provisions, state-specific addenda and more.

Related:8 Steps to Finding the Right Franchise

Rick Grossmann

Entrepreneur Leadership Network VIP

Franchise Bible Author, Speaker and Coach

Rick has been involved in the franchise industry since 1994. He franchised his first company and grew it to 49 locations in 19 states during the mid to late 1990s. He served as the Chief Executive Officer and primary trainer focusing on franchise owner relations and creating tools and technologies to increase franchisee success.

Rick developed and launched his second franchise organization in 2003. He led this company as the CEO and CMO growing to over 150 locations in less than three years. He developed the high tech/high touch franchise recruiting and sales system.

Both companies achieved ranking on Entrepreneur Magazine’s Franchise 500 List. During this period Rick served as a business and marketing consultant to small business and multimillion dollar enterprises. He also consulted with franchise owners and prospective franchisees, franchisors, and companies seeking to franchise around the world.

Rick is the Author ofEntrepreneur Magazine's Franchise Bible series and his 9th Edition was released worldwide in April of 2021. He also is a contributing author to Entrepreneur Magazine and other industry publications on the subject of franchising and business.

He currently heads up theEntrepreneur Franchise Advisorsprogram, serves as an executive coach and strategist for multiple franchise clients and is the co-host of theFranchise Bible Coach Radio Podcast with Rick and Rob.

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