10 Keys to Avoiding Bad Client Experiences
Before you decide to start a new client relationship, make sure you offer what the potential partner actually wants or expects.
Opinions expressed by Entrepreneur contributors are their own.
Challenging client experiencesare bound to pop up at some point during your time as an entrepreneur or small business owner. Sometimes you'll know you did everything you could to please a client, and they'll still feel like you fell short. In this case, there's usually not much you can do other than graciously accept their feedback.
While some bad client interactions might be out of your control, there are several steps you can take to prevent problems and conflict with customers in the first place, and ways to mitigate them if challenges do emerge.
Continue reading this article — and all of our other premium content with Entrepreneur+
For just $5 a month, you get unlimited access to all of Entrepreneur.com, including our premium content. You’ll find:
- Digestible insight on how to be a better entrepreneur and leader
- Lessons for starting and growing a business from our expert network of CEOs and founders
- Meaningful content to help you make sharper decisions
- Business and life hacks to help you stay ahead of the curve