Chatbots
Does the Future of Indian Banking Lie in Chatbots?
The next big thing in customer service in banking is the use of artificial intelligence to create chatbots for easy user experience
Automation Is Not Tomorrow -- It's Today
Automation is accelerating to a point where it will soon threaten our social fabric and way of life. We must find new ways to organize ourselves independent of the values that the marketplace assigns to each and every one of us.
What Start-ups Can Look Forward to From WhatsApp for Business?
The new WhatsApp for Business can be a great way for customers to reach out to these businesses to get their grievances resolved
4 Essential Business Relationships That Artificial Intelligence Is Better at Than You Are
AI isn't just a tool for pragmatic business decisions; it can leverage working relationships, too.
6 Emerging Content Marketing Trends Every Start-up Needs to Know in 2018
The consumption of podcasts has been steadily growing to mainstream levels
Optimize the Value of Existing Customers With Facebook's Built-in Tools
Make the most of low-cost options to engage customers, build lookalike lists of promising leads and measure your results.
Top Technology Trends That Will Impact the Fintech Industry in the Next 5 Years
Fintech companies are widely using biometrics to provide quick and secured financial services on-the-go
Getting Personal: 3 Steps to Personalizing Your Automated Email Campaigns
You'll win more business with personalized automated email campaigns -- here's how to do it.
This Technology Will Transform How You Work -- If You Can Get Team Members to Use It
Chatbots are the future of office communication.
Ready or Not, It's Time to Embrace AI
Focus less on what could go wrong and more on what AI can do for you.
On-board the 2017 Social Express - What the Year Brought for Social Media and What's Next
In 2017, social media got smarter and the platforms were employing technology to optimize user experience
4 Ways You Can Use AI to Enhance Every Step of the Customer Journey
For artificial intelligence to work effectively, you need to have a strong data foundation.
Trends the Fintech Industry Should Adopt in 2018
It is no surprise that artificial intelligence and machine learning will continue to power fintech solutions and services
Solutions for 5 Biggest Problem Areas in Business Travel
Business travel in India will continue to grow to become the 5th largest market in the world by 2022
When Your Customers Are Talking, Quiet Your Brand Voice and Listen.
"Brand voice" is an important concept for maintaining message consistency but it is not more important than your customers.