Customer Engagement

Marketing

Why Interactive Content Will Boost Your Customer Loyalty

Interactive content provides a cost-effective way for businesses to enhance campaign participation, customer engagement, and loyalty, regardless of their size and budget.

Growing a Business

4 Ways to Provide Excellent Customer Service

Providing excellent customer service is critical for any business that wants to succeed. Here are a few tips on how to build your business with customer service at the center.

Growing a Business

3 Surefire Ways to Extend Your Customer's Shopping Experience

When customers feel entertained, they stick around longer and spend time discovering more products and spending more cash.

Marketing

3 Ways to Authentically Brand Yourself as Customer Friendly

Three strategies to improve your customer experience and create a brand of CX excellence

Growing a Business

7 Surefire Ways to Turn Your Low Customer Retention Rates Around

Customer loyalty is key to building a thriving business.

Growing a Business

3 Ecommerce Trends You Need to Know in 2023

This vast and expanding sector is on track to be more relevant and investment-worthy than ever, but what are the key new-year takeaways for digital marketers?

Franchise

How Franchisees Can Use Technology to Change Consumer Behavior

Here's how franchisees can tap into consumer behaviors using strategic messaging and offers that speak to clients wants and needs.

Business Process

How to Develop B2B Partnerships That Grow Your Business

From analyzing the market and competitors to road mapping, here's how to get the most out of your B2B partnerships with maximum results.

Marketing

Redefining Customer Engagement in a World Where Data Privacy Reigns

In a world where "easy data" will increasingly evaporate, companies risk spending lots of money on engagements or clicks that don't convert.

Growing a Business

4职业技巧Run a Successful Retail Business in 2023

These four tips will equip brands to run successful ecommerce businesses and remain competitive in an evolving retail landscape.

Growing a Business

4 Buyer Engagement Tips for Virtual Sellers

Learn how to capture and maintain buyers' attention during online meetings.

Innovation

4 Ways to Use Customer Feedback for Business Innovation

Innovation is as much about understanding customer needs as it is about passion, and customer feedback is essential to entrepreneurs. Here are four ways to use customer feedback to improve businesses.

Growing a Business

4 Things That Make for Unforgettable Customer Experiences

Patron perks lead to long-term loyalty.

Business Solutions

What Bill Gates and Steve Jobs Taught Me About Getting to Know Your Customers

Despite the push toward chatbots and technology-driven customer service, nothing can replace determining what your customers want through personal social interaction.

Growing a Business

5 Things to Remember When Communicating With Customers

Effective communication with customers has never been more important, especially as we head into economic uncertainty. Remember these five tips when you're talking to your customers.