Winning Strategies Behind Effective Hispanic Heritage Month CampaignsLearn how to create successful Hispanic Heritage Month campaigns by exploring the strategies used by these three well-known companies.

ByChristine Alexis

Key Takeaways

  • Highlighting the strategies behind effective Hispanic Heritage Month campaigns
  • What businesses can learn from these successful campaigns

Opinions expressed by Entrepreneur contributors are their own.

拉美裔文化月celebrates the Hispanic communities' rich culture, history and contributions. In the business world, it is an opportunity for organizations to celebrate the Hispanic community by reaffirming their commitment to this group through strategic partnerships, charitable contributions and marketing campaigns.

Here are three companies that got Hispanic Heritage Month right and some pointers you can take from them.

Amazon

Amazon's2022 campaignpromoted Hispanic changemakers on its platform. Last year's theme wasCultúra, and it repeatedly used the phrase, "without tú, there is no cultura." In collaboration with Brazilian artist Mel Cerri, Amazon showcased Hispanic-themed illustrations and promoted various activities to honor the month. This included spotlighting Hispanic and Latino small businesses, promoting books by Hispanic authors, showcasing Hispanic creators in film and television, and highlighting Hispanic musicians and their impact on global music. In addition, Amazon also showcased Hispanic designers and retailers, celebrated the contributions of Hispanic professionals in technology through Amazon Web Services and integrated special features into Alexa for users to engage with.

By incorporating established products and partnerships into cultural promotions, Amazon appeared genuine and like an ally. In addition, these tactics highlighted Amazon'sauthentic relationshipswith its vendors, many of whom are prominent figures in the Hispanic community. When companies prioritize authenticity by promoting products and collaborations that have consistently been part of their organization, it appears less forced and inauthentic, and more natural and genuine.

Related:5 Ways Brands Can Celebrate Hispanic Heritage Month Using Social Media

Verizon

In their 2022 campaign celebrating Hispanic Heritage Month,Verizonshowcased an approach rooted in authenticity, empowerment and social responsibility. By centering their narrative around the potential of Latinas in the corporate world, they emphasized the disparities in leadership roles. In addition, Christina Schelling, SVP of Talent & Diversity, shared her journey as a testament to the challenges and opportunities available.

Yet, even as Verizon celebrated, they didn't shy away from addressing pressing issues, showing immediate response to Hurricanes Ian and Fiona, which devastated Cuba, Puerto Rico, the Dominican Republic and parts of Florida. Their swift action, from financial contributions to providing telecom relief, accentuated their commitment to being more than just a service provider; they positioned themselves as an integralcommunity partner.

Verizon's campaign stood out for many reasons, demonstrating elements from which other businesses can learn. Firstly, the campaign highlighted the significance of representative storytelling. With Latinas making up only a mere1.6% of senior executive rolesin major companies, Verizon used its platform to spotlight this disparity, allowing Schelling's personal story to humanize the broader narrative. In addition, the campaign was responsive. When disaster struck in the form of Hurricanes Ian and Fiona, Verizon transitioned seamlessly from celebration to support, committing funds and services to affected areas.

This adaptability highlights the importance of businesses being attuned to the dynamic realities of their target communities. Finally, Verizon served as a partner by offering free access to regional news channels and sharing stories of their employees affected by the hurricanes. These areas were critical to the campaign's success and formed a blueprint for how businesses cancelebrate diversitywhile standing with and supporting the community during tough times.

Related:4 Successful Ways Businesses Need to Adapt to a Growing Hispanic Demographic

TikTok

TikTok's "De Nada America" campaign for Latinx Heritage Month showcased an outstanding understanding of niche marketing. The platform enhanced user engagement by integrating trending hashtags, in-app features, live events and collaborations with prominent Latinx creators and partners like Mitú. TikTok also introduced theLatinx Creatives Programand its partnerships with theHispanic Heritage Foundation.

The "De Nada America" campaign reinforced Latinx's cultural contributions and narratives in an era where representation matters. TikTok celebrated diverse voices, broke down cultural stereotypes and misconceptions, and facilitated a more inclusive and understanding digital space. Additionally, by physically investing in the community's growth and success through its $150,000 grant fund,#CreciendoconTikTok, TikTok demonstrated a commitment beyond mere tokenism.

Related:3 Strategic Pillars to Build Loyalty With a Hispanic Audience

Lessons learned

  1. Community collaboration:Working with community members, artists and influencers ensures authenticity and resonance, as seen in Amazon's campaign.

  2. Empowering voices:TikTok的success in promoting Hispanic creators highlights the importance of giving underrepresented communities a platform in which they can share their voices.

  3. Investment in community development:Verizon's community-driven approach shows that investment in community well-being can translate tobrand loyaltyand satisfaction.

  4. Authentic storytelling:TikTok的竞选highlights the importance of humanizing a brand through genuine and heartfelt stories.

Companies can better connect with theHispanic communityby focusing on the above areas. In addition, this targeted approach cannaturallyresult in customer loyalty and retention.

As the Hispanic population continues to grow, it's imperative that businesses form genuine connections with this community. If brands do not have a specialized marketing plan to acquire the Hispanic consumer, they will miss an incredible opportunity to retain life-long customers and brand advocates. In addition, given thatHispanic buying poweris expanding at rates comparable to established countries, it would be financially irresponsible not to allocate marketing resources to this market.

Christine Alexis

Entrepreneur Leadership Network® Contributor

Director of Marketing and Communications, Americas

Christine Alexis is a marketing executive known for creating programs that highlight multicultural and international markets, build brand awareness, and drive thought leadership. She is the Head of Marketing and Communications for DB Schenker’s Americas division.

Related Topics

Marketing

How to Build a Killer Marketing Function at Your Mature Company

A marketer's job is never done. Fending off challengers and keeping on top of the latest industry developments and releases is a good chunk of work, even for companies at the very top of their industry.

Business News

Chick-fil-A Will Pay $4.4 Million Lawsuit Settlement for 'Deceiving' Customers — Here's Who Is Eligible to Collect

Affected customers can receive compensation of $29.95 in cash or as a gift card.

Growing a Business

Every Durable Business Knows What It Takes to Withstand a Recession. Follow Their Lead With These 5 Pointers.

Building a durable business may seem like a daunting task, particularly during times of economic uncertainty. An important step in the process is taking the opportunity to learn from other successful, multi-generational businesses and identify the patterns that led to their success.

Green Entrepreneur

Amazon Expands Eco-friendly Electric Vehicle Fleet

Amazon has accomplished an impressive 260 million deliveries using the electric vans.

Life Hacks

The Science-Backed Case for Embracing Boredom in the Workplace

Research shows that for entrepreneurs, a dash of ennui can actually be an asset. Here's how to turn boredom into an engine for creativity.