Client Relationship Management
3 Ridiculously Easy Steps You Can Take To Re-Energize Your Business
The most effective business approach may be to personally reach out to people, talk to them and offer solutions that have value.
5 Truths it Rarely Helps to Tell Your Client
Never tell a lie, but learn when to shut up about what's true.
6 Signs It's Time to Fire a Client
If you hate working with a given client, don't continue putting yourself through that torture.
3 Ways to Offer a Sincere Apology to Clients
Since nobody is perfect, everybody needs to learn how to persuasively say "I'm sorry.''
It's Your Fault: 5 Steps to Repair A Client Relationship
Mistakes happen. What will separate you and your business from the competition is how you manage them.
5 Tips for Managing Celebrity Clients
Building a business around high-profile clients can be rewarding, but it's not easy.
Your Lame Small Talk Could Be Costing You the Sale
You don't have to be a brilliant conversationalist, just mind your manners, remember names and listen.
10 Qualities You Need to Keep Your Virtual Assistant Clients Happy
Avoid the search for new clients by making sure you're doing everything possible to keep your current customers satisfied with your work.
How to Manage Clients When You Own a Freelance Graphic Design Business
Expert advice to help you keep your clients happy and get the job done to their satisfaction
The Most Common 10 Reasons Clients Leave (and How to Prevent That)
Show each client the value you provide and do that on a regular basis.
How This Illusionist Magically Lands His Ideal Clients
While there is no magic formula for business success, there are plenty of lessons we can learn from magic formulas.
The Antidote for Overwhelm Is Asking for What You Need
If you never tell people you need a break, don't be surprised when they push you to the snapping point.
5 Easy Ways to Improve Client Retention
Does the phrase 'under-promise and over-deliver' mean anything to you?
4 Ways to Tell Prospects You're Great Without Sounding Like Donald Trump
Inspiring confidence in your ability is fundamental to entrepreneurial success but narcissism is seldom the way to do it.
Step by Step Guide to Get Your First 100 Clients
Here are 5 steps to make sure you get to that milestone of 100 clients very fast.