客户Loyalty
To Keep Customers Loyal Trust That They Can Handle the Truth
You can't count on lifetime fans unless you've seeded your brand image with transparency. Create the kind of open dialogue with customers that fosters loyalty for the long haul.
Ever Wonder Why YouTube Hasn't Destroyed America's Funniest Home Videos?
More than five million people watch the show every Sunday because it's very good at delivering what its audience wants.
5 Tips for Quickly Reducing Customer Churn
To increase loyalty, businesses must realize that their relationship with the customer does not end with closing a sale, that's where it actually begins.
How to Differentiate Your Brand With Customers Who Crave Experiences
One hotel brand found its guests want a special experience at each location.
Four Easy Steps To Harness Customer Trust For Increased Conversions
How potential customers perceive your company and the products and services you offer is what determines whether they will choose you over your competitors.
How Do You Get Your Customers to Advocate for You?
Companies that delight their customers receive free word-of-mouth marketing that their competitors miss. Here's a four-step push to get customers spreading the word.
How to Thrive on Thin Margins In the Subscription Box Industry
A subscription program's success depends on finding and using data to ensure it's well-designed and efficiently run
3 Tips to Turn Your Brand Into a Religion
How to make your customers addicted to what you have to offer.
10 Essential Customer Service Tips To Make Your Business a Winner
Set yourself apart with great customer service.
How Loyalty Programs Are Emerging as Effective Marketing Tools
All sorts of industries use loyalty programs to give customers that little extra incentive to bring them back for more
Ways to Say Thanks
There are strategic techniques to show appreciation to your clients all year long -- techniques that benefit their companies and yours.
Your Startup's Most Important Investment Is Customer Education
Turn your customers into cheerleaders with these strategies to boost the power of your educational content.
How Can Start-ups Ensure a High Retention Rate in their Business?
Besides traditional customer loyalty programs, small, personalized gestures go a long way in gaining and reinforcing a sense of exclusivity in the customers' minds.
6 Steps for Converting Loyal Customers Into Enthused Brand Ambassadors
The best way to get more customers is to be introduced by your current customers.
