Customers: Page 8

Leadership

The Recipe For Making a Customer For Life: Personalization, Quality, and Care

In this episode, hear how Tina, owner of Boite de Fleurs, overcame the pandemic hitting right as she opened her store and how she uses social media to draw in her clientele.

Growth Strategies

Boosting Revenue Through Customer Acquisition And Retention: The How-To

The math is simple: new happy customers equal more revenue.

Leadership

This Is Your Secret Weapon for Better Customer Experience

采用该模型将有助于团结你的客户facing teams, so they can focus on providing a singular, cohesive experience to consumers, no matter where or how they buy.

Growing a Business

Use These Top 7 Customer Onboarding Practices to Effectively Promote a Digital Product

Let's look at seven customer onboarding practices that should be used to promote digital products.

Business Models

The 4 Principles of Onboarding for Product-Led Growth Platforms

Understand these principles of product-led growth onboarding so your organization can become more embedded and cross-functional.

Business Culture

Who Comes First, the Customer or the Employee?

Did the chicken or the egg come first? It is an age-old debate. But as an entrepreneur, should you value your employees or customers first?

Marketing

3 Timeless Elements of Storytelling That Will Grow Your Business

Stories aren't just for kids, they're how our brains remember and communicate information effectively — but if you want to tell effective stories that help your business grow, they need these three key elements.

Growing a Business

This Expert Shares 5 Tips for Marketing a Boring Product

Just because your product or service isn't all that exciting, doesn't mean you can't get customers excited about it. Here are some strategies that will help them become more emotionally invested in what you offer.

Marketing

Is Your Customer Communication Actually Effective? Here's How to Avoid the Limitations of Common Tactics

There are a handful of popular and effective ways to stay in contact with customers, but it's important to understand the limitations and how to utilize technology to your advantage.

Business News

Train Wreck at Missouri's Silver Dollar City Amusement Park Leaves 7 Hospitalized

Images and videos taken on the scene show several passenger cars toppled over.

Leadership

Great Customer Service is Always On Tap at San Angelo Brewpub

Brandon Gardner has a long history in customer service, so it made perfect sense to use that expertise when he bought SoCo Taphouse in San Angelo, Texas in 2015.

Growing a Business

The Beauty of Patiently Developing Brand Awareness

Business owner Kristin Near's successful strategy has sparked stellar customer referrals and online reviews, keeping her in business for eight years and counting.

Marketing

Are You Giving Your Customers Personalized Experiences? Here's Why You Can't Afford to Ignore It Any Longer.

Personalizing the customer experience is the least you can do when it comes to differentiating your business and improving lead generation. Here's why and how to do it.

Leadership

4 Easy Ways to Turn Negative Customer Interactions Into Positive Experiences

Every person in a customer-facing role understands that there are some customers who are more difficult than others. Here are some ways to turn these customer interactions into more positive experiences.

Growing a Business

7 Creative Ways to Use Zero-Party Data

By collecting zero-party data, companies can get a better understanding of their customers without violating their privacy. Here are seven creative ways to use it.